Business information
Privacy notice
Last updated 14 September 2026
Contact enquiries
When you contact us, we use your name, email address, optional phone and business details, and message to respond to your enquiry. Direct website enquiries are processed by our email delivery provider and sent to our business inbox. If you choose Gmail or your email app, the prepared message is opened in that service for you to send. Preparing a message alone does not submit it to us. We do not send your form contents to Google Analytics.
Optional analytics cookies
With your permission, we use Google Analytics to measure public page visits and anonymous booking, request, contact, careers, phone and email actions. Google processes usage information, including browser and device information and an approximate location, and may process data outside Australia. We do not send names, contact details, ABNs, venue addresses, invoices or free-text messages as analytics events. Advertising personalisation is disabled. Analytics is not loaded before you accept. You can refuse or stop future analytics collection using Cookie settings on our public pages; this does not affect bookings or sign-in. Your choice is stored in this browser. Refusing later does not delete data already collected by Google.
Information we collect
When you create an account or book, we collect your name, work email, phone number, business name, ABN, billing address, venue address, shift notes, saved venue addresses and booking history.
Why we use it
We use this information to manage availability, confirm and deliver chef bookings, contact you about a shift, and prepare invoices and business records.
Storage and security
Account passwords are stored as one-way password hashes rather than readable passwords. Access to booking and billing records is restricted to the business owner and service providers needed to operate the website and send notifications.
Account and invoice records
Removing an account closes access but does not automatically delete past bookings or invoices from business records. Password reset links expire after 20 minutes and are single use. Contact us to ask which records are held, how long they are needed and whether they can be deleted; retention depends on the record and applicable obligations.
Sharing
We do not sell your personal information. Assigned chefs receive the venue, contact and shift information needed to perform the work. Hosting and email providers process information to operate the service. Other sharing is limited to legal obligations, safety or your permission. This agency website has a separate account database; accounts from the original website have not been copied.
Access or correction
You can update your contact details, billing address and saved venues in My details while signed in. For account email or ABN changes, access requests, or a privacy concern, email hireachefwhitsundays@gmail.com with your business name and the correction or records requested. We may ask you to verify your identity before disclosing account records.